Job Title: Bar Back
Reports to: Department Manager
Salary/Grade Level: $9.00/hr + tips
Revision Date: January 11, 2019
Primary Objective of Position:
Assist bartenders to ensure guests receive an exceptional experience; ensure bars are fully stocked with all items of service; clean and polish glassware; retrieve glassware/plateware from collection areas and empty tables; maintain organization, cleanliness, and safety of beverage service and storage (bars, walk in’s, dry storage, ice machine, bullpen, etc.) areas; organize and properly dispose of compost, recycling, and trash while maintaining clean equipment and facilities.
Essential Functions:
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- Ensures bars are fully stocked with all items of service.
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- Cleans glassware to company standards and retrieves dirty glassware from collection areas and empty tables.
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- Ensures that all beer, wine, and cocktails are served according to company standards.
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- Assesses guest demeanor and identifies when behavior should be called to the attention of a bartender or manager.
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- Ensures a clean and well-stocked bar.
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- Updates beer, wine, and cocktail menus and signage to reflect any changes and informs manager and team.
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- Informs manager of any issues relating to draft system.
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- Performs shift change and/or opening or closing duties.
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- Ensures work area, walk in, restrooms, drink areas, and tables are clean, sanitized, free of clutter, stocked, and in good working order.
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- Cleans, stocks, and manages merchandise area and helps guests with any purchase needs.
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- Adheres to all company safety and sanitation policies and procedures.
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- Assists other team members as needed or when business needs dictate.
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- Displays a favorable image of company at all times.
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- Complies with company uniform and health department requirements to ensure safe food practices.
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- Performs calmly and effectively under pressure.
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- Communicates clearly with guests and team members to provide exceptional service.
- Performs other duties as required or requested
Qualification Standards:
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- Walks/stands 100% of shift.
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- Works indoors and outdoors.
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- Reaches, bends, stoops, lifts, carries, and wipes frequently.
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- Lifts up to 85lbs. as individual, team lift up to 170lbs. several times per shift.
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- Ability to clearly verbalize and respond to guest.
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- Ability to read and write English.
- Frequent immersion of hands in water and use of chemical cleaners and sanitizers.
CLICK HERE to apply for Bar Back position at our Downtown Phoenix location.